FAQ

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Q: Who should I contact if I have a problem or questions about my order?

A: Please email us at info@sistersandi.com. If you have an order # please provide it as well.

Q: What materials are the earrings made of?

A: All of our earrings are made out of genuine leather. All hooks are gold filled or silver filled.

Q: Are your hooks nickel free?

A: Yes.

Q: Does the glitter or metallic on the leather come off?

A: No! If the pair you order is glittery or metallic, there is no need to worry about your earrings losing their shine or being covered in glitter. It does not come off.

Q: If I lose one earring or is breaks, can it be replaced?

A: We do not cut or sell single earrings. However, if you run into this problem please email us so we can help. We want you to have two of the earrings that you love!

Q: Are the earrings exactly the same?

A: Since leather is a natural material, there will be slight variations in each earring. Such as texture and pattern placement. We will make sure the variations are not too great and that the two earrings make a great pair. The size and shape will be identical.

Q: Are these earrings handmade?

A: While we use a tool to cut the earring, ensuring consistensy in design size and shape, yes they are handmade. The holes are hand punched individually & then we apply our hooks.